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Case Studies

Case Studies  Case Studies

State Bank of India, Resurgent India Bond Issued For Non-Resident Indians.
The Client:
State Bank of India, one of the largest commercial banks in India provides personal and corporate banking services worldwide through its network of more than 14,000 Branches across the world. The Bank has accepted the NRI Deposits through its exclusive branch called "NRI Branch - Mumbai" under the guidelines of Reserve Bank of India.
The Challenge:
The NRI branch came out with a Resurgent India Bond Issue focusing on Non - Resident Indians only. At the time of issue, the applications were received from the NRI Investors along with their cheques. These investments came in three currencies. The Bank had to pay interest on half yearly basis to the Investors and finally on maturity, the entire investment was redeemed. They needed a thoroughly tested system, which could take care of all the above activities and the various reports required by the statutory bodies like Reserve Bank of India.
The Solution :
Computronics was the back office service provider to SBI - NRI Branch for this issue.
The RIB Bond Issue lasted for 30 days, which collected $4.3 billion from approximately 150,000 investors across the globe. To expedite the work the bank had designated 125 centers for collecting the applications. These were received by Computronics via post or fax. The applications were verified and then entered to into a database.
As part of the processing, the application were also scanned and indexed according the SBI-NRI Branches requirements. The physical documents were also bar coded and stored. After processing the forms, individual certificates were issued and posted to the investors within 30 days of receiving the applications. Various MIS reports were also generated for the bank as per their requirements.
The Benifits :
Computronics provided prompt and a customized solution to SBI-NRI Bond Issue to enable them to submit requirement information to the regulatory and statutory bodies in a given format and time.